Rick's
celebrated it's first anniversary on March 1…in
many ways it seems like yesterday. I can remember
vividly the anxiety and mixed emotions I felt then.
I had been working on the project for more than two
years, and for the most part I worked alone. I developed
a business plan, got a loan from a friendly bank,
found the ideal site in the Ancienne Medina, sought
out investors, recalculated costs, pursuaded Bill
Willis to advise me, found an architect, bought lamps,
finessed relations with the bank when the budget doubled,
meticulously tracked expenditures and costs, found
equipment providors, bought lamps, went on Atkins
diet, moved 4 times in 2 years, sought out more capital
to balance increased debt, cried, read a lot of books,
bought lamps, screamed at sub-contractors as construction
started, lost a lot of weight, bought a cute puppy,
recruited chef and bartender, found an accountant
and turned over financial records, received capital
from capital risk firm, lost chef and jettisoned bartender,
finessed relations with the bank, bought one last
lamp and all of a sudden my days of solitude and lonliness
(and early nights) were gone.
The construction was still in full swing, but the
New York Times had published an article February 22
in their Travel section, complete with picture, saying
we were opening on February 29 to coincide with the
Academy Awards. Calls, e-mails and letters were pouring
in from all over the world. I had ordered 5,000 postcards
printed with the banner "Reopening March 1 after 62
years of rennovation." By this time I had more than
my fill of the subcontractors and construction crew
who'd been working one year on the 7-month project
and were showing indications of it being their life's
work. I told them, "I know it doesn't mean anything
to you, but when I put something in writing I mean
it."
The ground floor was sufficiently complete and could
be installed with tables and banquettes. I remember
we only had two barstools, but in those days people
didn't mind standing. Plans for an "official opening"
for invited guests had gone by the wayside due to
the fluctuating date. We just opened. I laugh today
when people brag that they attended the "inauguration"
because there was none.
We opened without a chef. The delays in the project
had cost me one I'd recruited months earlier, and
another had just fallen through. I'd dreamed of the
day when I'd be able to dress formally and greet my
guests at the door, but had never anticipated having
to put an apron on and do a stint behind the stove.
Friends were looking around, but one suggested I think
about bringing in catered food…so for the first week
we worked with LP Catering who provided a variety
of light dishes and finger food. It got us over an
important hump, but I didn't feel in control. Fortunately
on the second or third day a chef came in for an interview
who was just what we needed for our debut. I was worried
about a group from the City of Chicago Sister City
committee - 45 persons - for a cocktail/dinner on
the first Sunday after opening, prepared that anything
we'd make on this event would be lost in the catering
fees. The prospective chef said he could do the event
on his Sunday day off if I could do the marketing.
Shopping being something I am good at, this was a
good deal. So he came to work and our immediate cooking
problems were resolved.
Issam began playing the piano in the second week,
giving Ella Fitzgerald a welcome break. The upstairs
started filling out. Lennie Bluett arrived in mid-March
for a month and he and Issam provided continual piano
music and entertainment. When the palm trees were
placed in the courtyard they added the right touch
of ambience, and combined with the music and lighting
a real mood was developing. I "moved" from my apartment
on Mohammed V into the apartment that had been built
on the terrace level - it was all meant to be so glamorous,
but it's been more than a year now and I still haven't
moved the stove, refrigerator or dishes.
So how do I feel after a year? I don't spend a lot
of time looking back, as it scares me still to recall
what I've been through. Highlights of our activities
and press recognition are chronicled here on the website,
so browse away for the upside. But of course it hasn't
been all smooth sailing. After being so scrupulous
in following all the financial transactions linked
to the investment, giving control of this to an accountant
was something I still struggle with. And suddenly
there was the day-to-day income and expenditures that
brought another dimension of unpredictability. It
has been a struggle to keep on top of reporting and
tracking and conforming to administrative procedures.
After a year I have a tight unit of people I trust…and
a new accounting firm. On the personnel front I've
demonstrated more than once that my smiling exterior
and trusting nature goes only so far, and once someone
over-reaches there's no second chance. We've quickly
filled the positions of people who thought they were
indespensible and it's been a good lesson for those
who remain. The first chef left long ago, and since
then I've taken more control over the menu and the
quality of our plates.
As the first year anniversary got closer, I gritted
my teeth and committed money I didn't readily have
to publicity, the party and some final decorative
touches to make Rick's look just right…yes, among
those touches was one last lamp! I think that's what
has made the difference in the eyes of our public
(not necessarily the bank, however!) - one can immediately
appreciate the expense that has gone into detail.
After all, Rick's in the film "Casablanca" is a legend…we
had to live up to grand expectations whatever the
personal and financial risk. I think we've pleased
the audience, and can only feel positive for a long
run at the box office.
Thanks readers for meandering into my corner - I look
forward to seeing you one day in my "gin joint."
|
Kathy
Kriger
March 29 2005
|
|